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Contact Us

We’re here to help. Fill out the form below to contact us for product quotes, product technical support, instruction templates, and more. Our engineers and product specialists are ready to answer your call for high security products which are code compliant, and meet your specific needs to prevent forced entry, provide proven vandal resistance, surpass durability standards, and/or interface with today’s sophisticated access control and electric locking systems.

Technical Support

Call volume can be somewhat unpredictable but there are certain times when we know a spike is coming. Our busiest time of the day is the middle of the day, when every timezone is having their regular business hours.

Ajay, Technical Solutions & Support Manager, can support clients via Phone, Email, and FaceTime.

For afterhour technical support emergencies, please call 718-392-9000 ext 334.

Find Us

54-60 46th Street
Maspeth, NY 11378

Phone

Phone: 718.392.9000
Business Hours: 8.30a-5p M-F

Email

ONSITE & NEEDING IMMEDIATE ASSISTANCE?
Call us at 718.392.9000

For afterhour technical support emergencies, call 718.392.9000 ext. 334

Thank you for reaching out to Securitech!

 

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Frequently Asked Questions

We strive for transparency and honesty in all of our customer relationships, and our FAQ section does just that. We know that in this business lots of questions come up, and we’re prepared to answer all of them.

If there is something that we’ve missed, please reach out to a member of our staff for help.

Where can I purchase Securitech products?

Securitech Group, Inc. is a manufacturing company, products can be purchased through distributors and dealers. Contact a representative for product information & purchasing questions! We’ll  direct you to your region’s distributor or dealer.

Pricing inquiries can also be answered by contacting us.

What is your turn around time?
Securitech products are customized based off of specific end-user requirements and are handcrafted at Securitech Headquarters. Depending on the product ordered and the complexity of it’s customization, products may take longer to produce.

Contact a representative to schedule your customized order accordingly.

Instructions and Template Requests

As a high-security manufacturing company, we request you reach out to us for instructions and templates as they are updated frequently for your convenience.

Custom Locks and Alarms

Don’t see a solution to your security problem? Contact us for assistance in creating a custom product or modification to meet your particular needs by filling out the form.